Posted on 2016-08-15 11:15:26
Last edited on 2020-01-14 21:23:02
If you are not completely satisfied, you can change your mind about your purchase during the money-back guarantee period as indicated on the website (usually 30 days).
Refunds will always be in GBP. If there is a currency fluctuation, this will not affect the amount of the refund, we always pay back the same amount, in the same currency, for which you purchased the product.
We offer refunds on the basis of the “good faith” principle. This means that we trust that you will not download all downloadable materials and then ask for a refund.
Please note that our system shows us what materials you have downloaded. We hold the right to refuse a refund in case we are convinced that this policy is being abused.
In case you have received a refund, you will be required to delete all the downloaded materials from your hard drive.
As specified in the Terms and Conditions, the legal relationship with you, including these Terms and Conditions are exclusively governed by and construed in accordance with the laws of the United Kingdom. The competent court is the court in the district where we have our main establishment, but always in the United Kingdom.